Supplements, jewellery, gemstones — the industry changes; the problem rarely does. Fourteen handovers where there should be three, and a person retyping in between. I remove the joins.
No charge, no pitch. Thirty minutes on your process.
I am Greig Bradley. I hold a first-class degree in Software Development. I have worked in technology since 2017, as a technical product owner and delivery lead inside large banks and consultancies. I now do the same work for businesses that cannot hire a team for it.
I work with small and mid-size businesses. I set up the systems, build the automation and hand it over to the people who use it.
I work remotely. I travel to the client for the kick-off when it helps. Based between Glasgow and Hong Kong, working across UK and Asia time zones.
Taking calls today.
“The data lives in six places and none of them agree.”
I put one system underneath the business and connect everything that was standing on its own — stock, orders, customers, the numbers you report on.
“We tried AI. It made a demo. It never reached the floor.”
I build the unglamorous part — the plumbing, the guardrails, the handover to the people who use it — so the thing survives contact with a real working week.
“The process works. It just takes four people and a week.”
I map what happens now, find the steps that exist only because nobody removed them, and give the hours back to the people doing the work.
Reads every incoming order, matches it to stock, flags what does not add up.
Where it stops Anything above a value you set goes to a person.
Turns an unstructured supplier email into a structured row.
Where it stops It never writes to the system until the row passes validation.
Reads the calendar, posts one message to the team channel.
Where it stops Read-only. It cannot change anything.
I do not give an agent the ability to spend money, email a customer, or change a price without a person approving it. Every run is logged. Every decision traces back to the input that caused it.
Before an agent goes live I build a test set from your real cases and measure it against them. You see the score before you trust it.
One week. I map the process, count the handovers and give you a written plan with a price for the fix.
Four to eight weeks. Scoped, fixed deliverables, one handover session. Most work sits here.
A set number of days each month. I keep the system running and take on the next fix.
50% deposit, 50% on completion.
The exact amount is established through the discovery work. You see the number before anything is committed.
Two sectors are on this page. The method applies to any business with stock, orders and customers.
hours a year, sitting in repeat work.
a year in repeat work.
About 18 working weeks of one person’s time.
Book a call about thisAn estimate built from your numbers, not a promise about mine. It assumes 46 working weeks and a 37.5-hour week. What an automated system actually returns depends on the process — that is the conversation.
Tell me where the process hurts. I reply within one working day.
Thank you. It is in my inbox now, and I will come back to you within two working days.
Win and the first 30-minute process review is free. Lose and it is free anyway; I just get to say I won. Dealer stands on 17.